Recent content by mrburnsx

  1. M

    Hello.

    Hello, You can add your new desired domain name through the hosting control panel (Account Manager > Domain Setup > Add New), move the files to the new one, if applicable, and then delete the old domain name.
  2. M

    requesting unsuspension

    The account panel informs you of the reason of your suspension https://x10hosting.com/panel Please follow unsuspension request guidelines: https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/
  3. M

    Certificate

    The full error for the "Could not execute your request" is highly important to determine what the issue is. Alternatively, for mail settings, you could change the incoming and outgoing server address to the server address "x12.x10hosting.com"
  4. M

    Certificate

    The full error message?
  5. M

    Certificate

    You need to manage/install ssl from hosting control panel Account manager > SSL Certificates > get automatic certificate from ACME provider.
  6. M

    My site is down 404 page not found

    Your site is currently loading as expected at this time.
  7. M

    requesting unsuspension

    Please follow unsuspension guidelines https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/
  8. M

    requesting unsuspension

    It means your domain contains a phrase that is generally not allowed that could be used for malicious intent. Please follow unsuspension request guidelines. https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/
  9. M

    requesting unsuspension

    Please follow unsuspension request guidelines https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/
  10. M

    Update account

    That is managed through the SitePad website builder or other installable software like Wordpress (using themes available) which is already available on free accounts
  11. M

    Update account

    I am not sure what templates you are referring to.
  12. M

    Update account

    There is a starter plan, which is $11.95/yr USD. The Starter plan is similar to the free plan with some higher resource allotments. When logged into the account panel https://x10hosting.com/panel you can click on the upgrades button.
  13. M

    An error has been detected and your request could not be processed. Please see error details below

    You will need to wait 24 hours and then sign into the panel and request a new verification email.
Top