Recent content by mrburnsx

You can update the email address you use to log into your account on file in your account panel and then going into profile

If your account was suspended, it would say Status: Suspended in the panel. It is not suspended, it is a separate issue that I have asked an admin to take a look at.

https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/

You can unsuspend it yourself by clicking the unsuspend button after logging in

Have you been logging into your account panel once every 30 days https://x10hosting.com/panel

I can see your page loading at this time

You can access your email accounts through the hosting control panel

Did you log in within 24 hours of the service being restored?

Keep in mind as rate limit replenishes, other users are trying the exact same thing. This is outside of x10's control. If it helps out, the rate limit replenishes incrementally once every 202 minutes for Let's Encrypt.

https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/

Please try again

This limit is imposed by the ACME Provider so unfortunately there is little that can be done. All that can be done is to either change the ACME Provider between Let’s Encrypt and ZeroSSL or waiting for the rate limit to reset.

Are you on Starter Plan or Premium? If on Premium, you need to open a ticket on the Premium client panel.

https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/

This limit is imposed by the ACME Provider so unfortunately there is little that can be done. All that can be done is to either change the ACME Provider between Let’s Encrypt and ZeroSSL or waiting for the rate limit to reset.