Recent content by pintwin173

Thx!

Thanks for the helpful tip, appreciated! In the past when space was available I'd compress & download (c&d) the entire site, easy-peasy. As space became tight I'd c&d the WP database separately then only the folder(s) containing incremental changes. Thanks for another option :)

Thanks for your (obvious) reply. It appears I need to rephrase the question with some additional detail: When X10 hosting creates a backup (option: "Compress and Download") of a selected folder, it compresses it into as a zip file which stores temporarily on my assigned space, downloads the...

I am currently using 78.1% of my assigned space, which is insufficient to create a backup of my site. If you could increase my available disk space it would be appreciated. Thanks in advance! Pintwin173

Thanks for your reply. As of now I have access to my website and can log into x10 website admin panel. Please note my troubleshooting matrix did not involve the use of a proxy, so I'm confused as to why you felt it necessary to refer to TOS. But as we're already on the subject, I interpret...

Context: As part of troubleshooting my connection problems to x10hosting x13 server I was developing a matrix table of login methods and their success / failure. Ideally there should only be one way - via the Main Screen (https://x10hosting.com/login) - with one email and password. In my matrix...

IMHO I wouldn't blame the proxy service at all, here's why (and I welcome enlightenment if I'm missing something): - I can't reach my site or login screen with my IP because of incorrectly configured network settings between me and the destination. - The "incorrect" settings could be accidental...

That's encouraging, here's hoping resolving that issue [UPDATE: ie: "an issue with x10 nameservers"] fixes my problem. Any ETA on a resolution? If not, I'll try accessing my site / login tomorrow. Thx.

What is your ISP? --> Xfinity Comcast Are you changing your browser DNS server? --> Have tried both browser DNS choices (Cloudflare & NextDNS) from within the browser, and turning off the browser's DNS and specifying my own (Quad9, OpenDNS, Google) in my Network Settings. VPNs and proxies are...

Thanks for the quick response. I did see the post your cited prior, and that solution worked temporarily. So, just to confirm before I notify my ISP, x10 hosting does not have an IP Block in place for my IP Address(es) to prevent access to x13. Is this correct? Thanks again.

- Can't access my website from my network - Can't reach my x10 server (x13) from my network - ping fails - I CAN easily access website and x10 login panel using a proxy with my ISP, or via another ISP. - Plenty of others users can access it (mostly bots), see here as example - I could view...

Thanks, but I *DID* read the OP's request, so I'll re-iterate with a preface: I did not know if my account was terminated, blocked, hacked, hijacked, etc., only that I could not longer access years of work. To date both my ISP and Web Host have not been much help so I've had to become my own IT...

Merica: Your IT advice worked, I can access my files again! See: https://community.x10hosting.com/threads/terminated-services.212064/post-997348 for the details. Give yourself a raise ;-) Thanks lots! :)

"Really guys"? SMH Ok: Here's the error I receive when attempting to reach Hosting Control Panel: I've had my site on x10 for 13 years, I'm not a newbie, and I don't want to lose access to my content. With all due respect, a little more "Fix the problem" would put me at ease. Aside: If it...

Thanks for your update, Merica! I changed my DNS Resolver from Cloudflare to Quad9 and I can now see my website (plus other "non-secure" sites like Google, DuckDuckGo, AppleInsider, and Yahoo ;-) ) I'll try your password change fix and see if it works. Thanks again!