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Hi, Prior to the migration period my account was suspended for inactivity, and then lost during migration before the grace period was over. I raised this issue on the forum (https://community.x10hosting.com/threads/account-suspended-for-inactivity.192702/), and was told that if I signed up for...

I received a notification saying that my account had been suspended for inactivity. This has happened before (I don't log in to the control panel often), and it hasn't been a n issue to unsuspend it. On this occasion, however, it seems to have been permanently removed. I don't understand why...