Resolved I have all 3 email accounts, but I have 0 email accounts?

[hopeful2]

Hello!

I recently switched the domain on my hosting account but eventually the email addresses I added with my old domain have somehow stayed in my quota, but have not remained for my manipulation.

Any help is greatly appreciated.

Thanks,
Jackson

 

[garrettroyce]

Maybe you can add the old domain as a second domain, then delete them?

If that doesn't work, then I'll get an admin to help because only they'll have access to this.

 

[hopeful2]

Maybe you can add the old domain as a second domain, then delete them?

If that doesn't work, then I'll get an admin to help because only they'll have access to this.

Hey, @garrettroyce!

I actually already tried that, and to no avail. If you could get an admin, that'd be great!

Thanks,
Jackson

 

[garrettroyce]

No problem.

 

[hopeful2]

No problem.

@garrettroyce thanks!

 

[Anna]

If you switched by using the rename option, they should have been renamed into the domain you now have.

I do not see any issue with email quotas on your account, it could be the quota updating was delayed by cache.

I was also able to without issues create (and remove) a test email account for your domain.

You may need to clear cookies/browser cache if it hasn't resolved yet.

 

[garrettroyce]

@hopeful2 is your issue resolved? Please let us know if you need further assistance. This thread will be closed for inactivity soon. Thank you.