Recent content by jerome1g

After getting email asking for account verification I get the following screen with the message: Account verification failed: Token mismatch Please check your email and try copying and pasting the link into your browser If the issue persists, please open a ticket in the community forum.

Looks likes it is fixed no backup files in the softaculous_backups directory

I have renamed the files Let see what happens in the next couple of days

These three files are in the .softaculous directory Maybe they are creating the backups? au_backups.php auto_backups.php au_extra_backups.php

I have no idea I do not have a plugin backup installed This is also happens on another account I have with you guys and different plugins

OK this is what I have on that page: Auto Upgrade Do not Auto Upgrade Upgrade to Minor versions only --- this one is checked Upgrade to any latest version available (Major as well as Minor) Auto Upgrade WordPress Plugins ---...

I would like to turn it off How do you do that? I can delete the backups But I would have to continuously log in to do this

Well here is the directory the backup is in: softaculous_backups Here is the file Name: wp.26_13229.2021-06-15_19-25-30.tar.gz If you go to the softaculous page (User Settings) WordPress Plugin / Theme Sets -- WordPress Plugin / Theme Sets I see the following: Backup Locations Default...

I seem to always run out of disk space The reason this happening is because of the backup process is running I thought we were no allow to run a backup process? Is there any way to turn the backup process off? I can't seem to fine it

This file is in my wp/wp-content/uploads/backup directory The ait-backup is made up of The theme's company name "ait" and the word "backup" I am unsure what the file type is I was incorrect when I thought the file type was AIT-backup File There is no such thing Is there a way to fine out the...

I am not sure is this a restore able file or not for wordpress? jerome57greene.x10host.com-wp-all-2021-03-24-03.45.14.ait-backup File type is: AIT-backup File If it is a backup file how to I restore it?

I am in now Thanks

Did I do something wrong?

Now I get this: Sign in Successful Please standby while transfer you to your web hosting account. An error has occurred forwarding your sign in. Retry