So much for the Illuminated upgrade

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ccandrsf93

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Just upgraded to "Illuminated" because (1) free account can't submit support tickets anymore, (2) my email form breaks far too often, and (3) I hoped for better up time and service in general.

Now that I am upgraded, I'm still unable to submit a support ticket about my email form issue because there is something going on with x10's servers (i.e. they're down!!). What gives?!.. and please help!
 

Danielx386

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I got the same issue as well :(

My issue is that I can't access the other support system where I asked a question several days ago....
 
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ccandrsf93

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Support tickets seem to be working today... just waiting for a response now.
 
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