Account Upgrade Page Broken

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tctblogp

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Hi x10,

I found a bug, maybe this had happened due to the new login page setup, not sure about that. When I try to access the upgrade page on my account at https://x10hosting.com/sso/upgrade I get a blank page, with nothing on it. This happens on all internet browsers I try on, not sure if this is affecting others as well, but I just wanted to point this bug out.

Thanks,

- tctblogp
 

bdistler

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what works for me - to get around the blank (white) page...

[ Sign in ] at --> [ https://x10hosting.com/sso/login ]

then click on [ Open cPanel ]

then at the top of the page - click on [ Upgrades and Support ]

then pick your upgrade....
 

iSean

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Same, and my prime upgrade has expired, and I am unable to purchase it again due to this blank page :L
 

paigekni

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I am also hoping that this issue will be cleared up soon as I am looking to purchase an upgrade. :)
 

bmccoy11

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x10Hosting is working on upgrading their upgrading system, this is probably the cause.
 

Corey

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We're in the process of a complete re-design of the client area and our back end systems, which includes upgrades. We may have to put up a temporary upgrade page until we get the new systems completed. So many features, so little time.

Thanks for your patience!
 

Angel Gabriel

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Hi, it's august 29 and the upgrade pages are still blank pages, I really wish to buy illuminated upgrade but can't do. Do you know when we will be able to do so?
 

ampersx1

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Its September 5th and I also can't re-upgrade my Prime account (my account got suspended for a second time due to the lack of logins). I want to give my money away to x10, its just that the https://x10hosting.com/sso/upgrade link gives a blank page.
 
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