x12 server uptime / speed issues
- Thread starter costas1
- Start date
I have confirmed the server status has remained functioning without any major issues during your reported times. I also confirmed your website is taking a very long time to load.
At this time it is assumed the underlying issue is within the install of your website. Did you run any updates or make any changes before this starting occurring?
I will also take a look at the processes being ran on the backend on the server when your site is loading to see if we can figure out what within your site is causing this long load time.
At this time it is assumed the underlying issue is within the install of your website. Did you run any updates or make any changes before this starting occurring?
I will also take a look at the processes being ran on the backend on the server when your site is loading to see if we can figure out what within your site is causing this long load time.
I recently updated the website to the latest Mediawiki version. The speed issues started before that. The update made no difference.
But it's not only my .org website. Also the .com website quite often takes a lot of time for a full load. I just tested my .com website right now and I got a full load time of 100470 ms.
I think the time is not random. It's always between 100000 ms and 102000 ms. That happens constantly for the .org website and randomly for the .com website, but the full load time is between the aforementioned range for both sites when it happens.
But it's not only my .org website. Also the .com website quite often takes a lot of time for a full load. I just tested my .com website right now and I got a full load time of 100470 ms.
I think the time is not random. It's always between 100000 ms and 102000 ms. That happens constantly for the .org website and randomly for the .com website, but the full load time is between the aforementioned range for both sites when it happens.
No update from me as I can tell the service your site is hosted on has not had any issues. However I can also see your site is loading but still very slow.
Further looking into this it looks like you are using cloudflare for your DNS which could be causing some of the issues. You can attempt to remove the cloudflare DNS and host your domain directly with ours to see if this resolves the issue. I know cloudflare has some issues when using certain SSL types and the DNS
If it does not it would indicate the software itself is causing the slow down as you may be going over your resource limits using the latest packages.
Further looking into this it looks like you are using cloudflare for your DNS which could be causing some of the issues. You can attempt to remove the cloudflare DNS and host your domain directly with ours to see if this resolves the issue. I know cloudflare has some issues when using certain SSL types and the DNS
If it does not it would indicate the software itself is causing the slow down as you may be going over your resource limits using the latest packages.
Since the load time is fixed it seems to me like a "penalty" for crossing a limit. Can I see the limits somewhere in DirectAdmin and where my websites stand in resources consumption?
By the way, as I said the problem is not affecting only my Mediawiki website, but also my .com website. And as I said it does not happen only when the .com website is loading, but it also happens when sending a search query.
I am seeing your domain still using cloudflare DNS and A records.
I switched back. I changed to x10hosting's name servers for a brief period of time and I used https://dnschecker.org to check for the transition.
Isn't there a way to find out if a penalty is imposed to my sites? The delay has a fixed time of a 100 seconds, so obviously that's not a coincidence.
edit: I get the same delay time also by my .com website, with the difference that it does not happen constantly as with the Mediawiki. I cheeked it with https://www.webpagetest.org/
So obviously it is a general issue, not a website related one.
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At this time I would recommend changing your DNS to fully be handled by our servers. Once that is completed let me know and keep it that way so we can troubleshoot this further. While DNS checkers have their own methods to check DNS itself can take a bit to propagate. Flushing your DNS etc will not always