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That worked Anna! Thank you and Eric so much for all the help!

Thanks Anna! Fortunately, my login still worked to FTP the file. I just created/uploaded the file into the public_html folder which I assume is the root.

Thanks Eric! That explains the problem. I thought I had changed the email but apparently I didn't. That's the old, no longer functioning one. Can I somehow provide you with my present email and have you just make the change to my account? Thank you so much for the help!

I just tried to log in today to make sure my account is still active and it looks like the login system has changed? So I tried to reset my password and the problem is that apparently, my email address on file must be one that is no longer accepted by the system or something because when I try...

Thanks to all of you for your hard work. X10 rocks!

Thanks for that. At this point, after having deleted all the emails, I'm not even using half of my allocated space so, I think I'm good for the foreseeable future. I mostly just need to keep closer watch on my email accounts. ;)

Please cancel the review. I think everything is okay. It turns out that my email trash folder had tons of old emails that needed to be deleted. Sorry I overlooked that...

Would that be like a backup of the entire site? If so, I don't believe I have any, but I'll look and see. Thanks!

If possible, could I get an increase in my site's storage space? It's currently at 95%. I'll try and go through my files and delete any unused ones but they likely won't add up to a lot... I can't thank you folks enough for providing the free service that you do. If I could, I'd hug every last...

Same. I'm on x13.

Just noticed mine is down too on x13.

Thank you! I'll make the change... I would have never caught that! :)

Mine (truthbetold.elementfx.com) is doing much better today. On some pages it displays the page background meaning I'm able to reach the site; however, it now displays "Could not connect to server:" (with no text following). Looking in my error log I found this: mysqli_connect(): (HY000/1045)...

What are the permissions for your .htaccess file? I believe it should be set to 644.

'm having the same issue on x13 as well (truthbetold.elementfx.com). That said, it started last night right after I had uploaded all of my updated PHP scripts (which were edited to use "mysqli" calls) and so it leaves me wondering if it's a server issue or one that I've somehow caused...

Apparently. ;)

I'm having the same issue on x13 as well (truthbetold.elementfx.com). That said, it started last night right after I had uploaded all of my updated PHP scripts (which were edited to use "mysqli" calls) and so it leaves me wondering if it's a server issue or one that I've somehow caused...

If you see only the large direct admin icon after logging into your account (which eventually changes to an error and "red cross" icon), your browser is likely not supported by direct admin. Try another. If your site displays just a blank page, it could be that it is depending on the old PHP DB...

Both my site (truthbetold.elementfx.com) as well as the admin panel have been down since the beginning (3 weeks?). If I access the site, I just get a blank page and my logging into the admin panel just results in a big blue icon eventually followed by a big red "x-mark" icon and the following...

Does anyone know if x13 has been migrated yet? My site is still down and if I try to log in to administer it I get just a large blue icon in the middle of the page (apparently representing the new admin panel) which after about two or three minutes becomes a large red "cross" icon with the text...