Search results

  1. R

    Resolved Unable to login to DirectAdmin

    Hi folks, I can't seem to access DirectAdmin on my domain (I vaguely remember signing in as junlem on illuminated.x10hosting.com:2083). I missed the memo on the expiry of Prime/Illuminated accounts - is the account dormant or already deleted? Thanks and regards!
  2. R

    Cannot create support ticket (Illuminated account)

    Hi, I can't seem to create a support ticket, even though I own an Illuminated account. I've submitted the form a few times, and the URL bar shows /support/create at the end, but the home page shows no pending tickets. Is there something wrong, or have I just spammed the system with roughly...
  3. R

    Inability to access account portal

    Hello, I've filed a complaint since a month ago on not being able to log in to the account portal. People in the Prime Members forum should be familiar with that. heh. This is despite being assured by a few members of the community that this will be brought up to an administrator. Can I please...
  4. R

    Connections to Gmail's SMTP Server Failed

    Hello, It seems that connections from the Illuminated server to smtp.gmail.com can no longer be established. This started occurring a week or two ago. Brandon has previously assisted me in adding it to the firewall exception list, but apparently it didn't work. Any other clues? Thanks...
  5. R

    Availability Shared SSL

    Hello, I understand that after the last round of moving of servers, shared SSL has not been set up yet, as evident from the inaccessibility of https://[server].x10hosting.com/~[username]. May I ask if this feature will still be available for free hosting users, and if so, when will it be set...
  6. R

    Requesting Change of Main Domain

    Hello, cPanel account: junlem on Chopin I am requesting for a previously parked domain (junlem.com) to be made the main account in place of reminiscentia.com. The Account Management Panel is lagging behind by quite a bit, it seems. :/ Thanks and regards. [EDIT 1:] Can I also request for...
  7. R

    "Login Attempt Failed" recurring error, Inability to Park/Addon Domain, etc

    Hello, It seems that there is an error with parking my other domain. It was already parked before the big server move, but it disappeared. I proceeded to try and re-park it, but it gave me the error message that had something to do with the park wrapper and the fact that it's already been...
  8. R

    Unexpected "Login Attempt Failed" error message

    Dear sir/madam, As mentioned above, I am opening this support ticket to report an unexpected login error that has plagued me for more than a month now. When I attempt to login to Chopin (Fris before the move), it failed even though I provided the correct credentials. Originally I thought...
  9. R

    Missing account

    Dear sir/madam, In the past 5-6 hours, I've been unable to access any part of my domain. Attempts to log into the Account Panel have returned with mentioning that I have no such hosting account created, and even attempts of logging into stoli.x10hosting.com:2082 directly have proved futile. I...
  10. R

    CNAME record creation

    Dear sir/madam, I would like to request for the addition of 2 CNAME records. Site: reminiscentia.com Sub-domain: mail, blog Association: ghs.google.com Thank you in advance, RagnaParadise.
  11. R

    Registration Problem Regarding Country (Malaysia)

    Good day. I'm from Malaysia, and would like to use the Ad Free hosting package offered by X10Hosting for personal uses. I've tried registering a new account, but it seemed that my country is banned from further registrations. May I ask if I can PM one of the members of the staff to get a...
  12. R

    This is so embarassing...

    Heya peeps, and also the mods :D Anyway =.= I'm a total jackass in FTPs and was wondering if someone could teach me. I've searched the forum like, 10 times, and none of them was regarding how to connect to FTPs. Can you tell me what to do? And, do I need to allow ports and stuff if I have...
  13. R

    Sup guys, I'm a newbie here.

    Hey guys... Wazzup... Nice meeting ya~
Top