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Yeah, I am interested in this too. The 30 day limit is a pain. The warning emails don't always work.

Of course they do "not guarantee this service from failure" for liability reasons. But it still should be fixed in a reasonable amount of time. Is there some way to open a ticket with them? Thanks for the idea. I guess I can backup that way, but it's not very flexible.

I am getting frustrated now. I have never had this much of an issue with the support here before. It has been over a week, and I have not heard one word! I have been bumping this thread for improved visibility. And I even emailed a staff member, but got no reply. I don't know what to do, maybe I...

Bump

Still broken. Any updates?

The R1 cPanel backups are broken again. When I click the link in cPanel, I get: You are attempting to log into your cPanel backups from xo5.x10hosting.com. If you think you are seeing these messages in error, please contact your Backup Manager administrator. If I attempt to sign into the box...

Opps, double post, sorry. See this one. If you are a moderator, please delete this thread.

The R1 CPanel backups are broken again. When I click the link in CPanel, I get: You are attempting to log into your cPanel backups from xo5.x10hosting.com. If you think you are seeing these messages in error, please contact your Backup Manager administrator. If I attempt to sign into the box...

Yeah, me too, it's strange. 5.4 has been unsupported for a while, so it might be a security issue. Glad to have 7.0 though. EDIT: Looks like 5.4 and 5.5 are both EOL now for security.

What server are you on? See: https://x10hosting.com/community/threads/server-xo5-down-since-10-25pm-edt.201090/

What server are you on? See: https://x10hosting.com/community/threads/server-xo5-down-since-10-25pm-edt.201090/

I was working on my website, when the server XO5 went offline around 10:25PM EDT. Both CPanel and front-end. Been offline over an hour and a half. Appears to be a DDOS attack. Unusually long response or resolution from X10. Still waiting...

Why would this cause security problems for you? Can I do it my way if I buy premium hosting? I can't add AAAA records in x10 CPanel or modify SOA Parameters. It would cause security problems for ME by giving YOU full unnecessary control of MY domain. Also, whats with the server error...

I would rather use my register's name-servers so I have more control over the other records. I understand what I am doing is more complicated and I may have to change the record's IP manually in the future. But if you could help me get it working with different name servers, that would be great...

I own the domain flyoffacliff.com and want to use 10xhosting with it. It made me select a subdomain when I registered, so I just entered something I will never use. I added an A record for my name servers pointing to your servers public IP 198.91.81.6. Then I gave it time to update and tried to...

I can't host my database with you, because you have the server limits set too low. But since you won't let me host the database offsite, I will have to host the website offsite too, and not use x10 hosting at all.

Then why is their a "Remote MySQL" link in CPanel?

After a lot of research, I determined and confirmed it is your service. It worked for a week or so after I set it up, but it just stopped working a few days ago. I think you might have a firewall or something blocking it. I got it to work fine on a different host. If you can't fix then, then...

My website is not connecting to the external database. I contacted the database host and they could not find the problem, I think it might be a problem with x10. It worked for a week or so after I set it up, but it just stopped working a few days ago.

Same problem here