Cannot ftp files to my site

Discussion in 'Free Hosting' started by akx10mxa, May 25, 2021.

  1. akx10mxa

    akx10mxa New Member

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    First time in a while that I've ftp'd files to my site.
    I am getting 'disk full' errors on ftp and it will not upload.
    I can upload via cpanel. I also see a lot of errors in a log file that says 405.shtml files are missing from public-html folder. I don't know how to replace missing files.
    I have sufficient disk space per cpanel
     
  2. garrettroyce

    garrettroyce Community Support Community Support

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    Missing files are normal if for some reason bots and/or people are looking for that file, or if your .htaccess file is telling users that is the location of the file for this error. I think this is not related, even if that file is actually missing.

    It looks like it may have been a temporary error. I'm asking the admin team to look into your server to make sure there's not an underlying issue.
     
  3. akx10mxa

    akx10mxa New Member

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    I am using Filezilla ftp program and per the login screen for the cpanel I have these settings (now).
    "Connect your ftp client with this information.
    Upload files into: public_html
    Server: x13.x10hosting.com (Port 21)
    Username: xxxxxxxx
    Password: Your account password

    I had Filezilla previously setup with another ftp address and using xxx@domain login. So both ways produced the same issue. 552 disk full.
    Also I am sending files to either public_html or a subfolder of that folder and both give the same error.
    The error log has repeated "file cannot be found" pointing to valid files in my public_html one however is 404.shtml
     
  4. spacresx

    spacresx Community Advocate Community Support

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    im not sure if this will help, but i use dreamweaver cs5
    my ftp settings are like this...

    servername: x15.x10hosting < change to your server #
    might be like x11, x12, x13, x14, x15 etc.

    connect using: FTP
    FTP address: ftp.yoursite.com < change to ftp.your website url
    port:21
    user name and password (try forum user and pass)
    root URL: public_html/
    web URL: your website url

    ive used this same procedure whenever i used my dreamweaver,
    and never had a ftp or file issue. but then im not using filezilla.
    filezilla has had many issues. so what i use may not work in filezilla.

    files larger than 9MB to 10MB will get deleted by the server.
    also note: to many failed logins may trigger an ip block,
    leading to errors.

    alternative is just use directadmin's file manager to manage files.
     
    Last edited: May 25, 2021
  5. akx10mxa

    akx10mxa New Member

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    I have no issue with FTP, I log in fine, I view fine, I can even delete fine. I just can't upload a file without an error like this:
    Command: STOR favorites.html
    Response: 552 Disk full - please upload later
    Error: Critical file transfer error
     
  6. spacresx

    spacresx Community Advocate Community Support

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    ok ive seen a couple others reporting the same issue now.
    see here

    im assuming a recent string of events has been wrecking havoc on things.
    but staff will get to the bottom of it soon.
     
  7. akx10mxa

    akx10mxa New Member

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    Thanks, I will hang in.
     
  8. garrettroyce

    garrettroyce Community Support Community Support

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    I'm working with the admin team on this issue right now.
     
  9. akx10mxa

    akx10mxa New Member

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    As of yesterday, it was working fine. I use a script to send about 60 files and they all went successfully.
     

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