Can't check my email with Pop3/webmail

[wh00p101]

Hi

I can't check chris [@] figuresofstick.com with either pop3 or through webmail. It refuses to accept my password after connection is established with pop3 and with webmail it simply just refreshes the login page.

wh00p101 is my cpanel account
Ad-enhanced is my account type

Thanks
Chris

 

[Corey]

I fixed some things with it, can you try again?

 

[wh00p101]

Still having a problem getting it to accept my password

 

[Corey]

Try using the IP address of your site instead of the URL for the mail server.

 

[wh00p101]

its still refusing my password and webmail is stuck in a login page loop. It's probably something I'm doing but I can't for the life of me think of what it could be

 

[Corey]

Can you create me an Email account and PM Me the user\pass so I can try.

-Corey

 

[wh00p101]

pm sent

 

[Corey]

Hmm not sure why it's not working right.

Did you want to swap out your subdomain for the domain? I'm pretty sure that would also fix it. Otherwise I can look into it more later today.

-Corey

 

[wh00p101]

Yeah I'll try that, but if you could look into it further that'd be great thanks.

 

[Corey]

So it's okay if I remove your subdomain and replace it with your top level?

 

[wh00p101]

Yes thats fine.

 

[Corey]

I changed the domain to your main one, try re-adding the Email addresses.

 

[wh00p101]

Ok thank you. I have found another problem. my MQL databases now have problem because they direct to the figuresofstick.elementfx.com subdomain how to I did my databases to represent figuresofstick.com?

That fixed the email problem thank you very much for your help now just to work on the MYSQL problme

 

[Corey]

Usually that is a setting in whatever script you are using. You could use PHPMyAdmin to look through the database to find that setting

 

[wh00p101]

Ok thank you.

edit:
Is it safe for me to replace the figuresofstick.elementfx.com piece of the code here to figuresofstick.com?

 FROM `wh00p101_wrdp1`.`wp_options` 
WHERE `option_id` LIKE '%figuresofstick.elementfx.com%'
OR `blog_id` LIKE '%figuresofstick.elementfx.com%'

 

[Corey]

Just go in and edit it, also check the config PHP File for wordpress, see if it's in there at all.

But yes, just replace figureofstick.elementfx.com with your domain in all instances.

-Corey

 

[wh00p101]

Ok thank you. Just had to replace one for it to follow on and be able to access the admin of wordpress which enabled me to repair the rest of the site. Thank you very much for your help. I have now learnt something since I haven't really dealt with MYSQL before. Thank you for your time

Chris