Can't log into admin cp

Discussion in 'Free Hosting' started by josefluke, Jun 5, 2012.

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  1. josefluke

    josefluke Member

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  2. Dead-i

    Dead-i x10Hosting Support Ninja Community Support

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    Have you tried clearing your cache and flushing your DNS?
    You might also want to try clearing your cookies.
     
  3. rvm

    rvm New Member

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    it also happening to me and appears like something is wrong at server level

    login screen says first that login was successful & redirecting - But immediately
    it shows the same login screen with " You must specify a username to login "

    clearing cookies, cache and dns flushing have no effect :(
     
  4. lianatha

    lianatha New Member

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    the same problem. just can not go via ftp. and the site redirects to cgi-sys/defaultwebpage.cgi. it all started a few days ago, after mass updates!
     
  5. rvm

    rvm New Member

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    Last edited: Jun 5, 2012
  6. wilcochr

    wilcochr New Member

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    I too am getting the issues exactly as described. Is this a new user issue or an across the board issue?

    Cheers guys
     
  7. josefluke

    josefluke Member

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    Yeah, I have tried that before. I've also tried using different browsers, like Firefox, Google Chrome, Opera and IE. I'm still not able to login. And I used two different computers and nothing has changed.
     
  8. josefluke

    josefluke Member

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    I don't think that it's a new user issue because I've been using this site since august 2011.
     
  9. sham85

    sham85 New Member

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    Also cant login to admin CP today .... After click login, page turn blank...:confused:
     
  10. awmagx10

    awmagx10 New Member

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    Me too... I have the same problem. :(
     
  11. dadinck30

    dadinck30 New Member

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    I have the same problem. Cleared cookies and cache. After login, the page is blank. Goes to https://x10hosting.com/portal/login.php as a blank page whether or not I put proper account and password. I would make a support ticket, but I need to log in first.
     
  12. dadinck30

    dadinck30 New Member

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    It is working now. Magic.
     
  13. neillya1

    neillya1 New Member

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    Also having issues, can log in to account fine but when trying to access cPanel it says "The login is invalid" :(
     
  14. hesperel

    hesperel New Member

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    Same here, when I enter the login page it first says I need to specify a login, then after I fill the details and hit "login" it first says it was successful and it's redirecting, then changes to "invalid password". (exactly as described in the very first post in this thread)
     
  15. pricel68

    pricel68 New Member

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    New user, attempting first login to CPanel.

    Stuck in the following loop:

    - "Authenticating..."
    - "Login Successful... Redirecting"
    - "You must specify a username to login"

    and end up returning to the login page prompting for username and password.

    Ticket has been logged with support but given that I don't appear to be alone in this issue I'm not expecting a quick answer...


    Edit: Support have already responded and I'm attempting a manual password reset. Will update if this resolves. Got to say though - nice quick response!

    Edit 2: Resetting my password and using the cPanel link on the portal has allowed me to log in. Suggest anyone else with this issue try the same.
     
    Last edited: Jun 8, 2012
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