Filezilla directory listing to FTP Upload failing

Discussion in 'Free Hosting' started by dunblane, Apr 1, 2015.

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  1. dunblane

    dunblane New Member

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    I cannot get the listing to my server via FileZilla - it times out each time on the directory listing. Any suggestions? This is what I'm getting:

    Status: Connecting to 198.91.81.8:21...
    Status: Connection established, waiting for welcome message...
    Status: Initializing TLS...
    Status: Verifying certificate...
    Status: TLS connection established.
    Status: Server does not support non-ASCII characters.
    Status: Connected
    Status: Retrieving directory listing...
    Command: PWD
    Response: 257 "/" is your current location
    Command: TYPE I
    Response: 200 TYPE is now 8-bit binary
    Command: PASV
    Response: 227 Entering Passive Mode (198,91,81,8,176,30)
    Command: MLSD
    Error: Connection timed out after 20 seconds of inactivity
    Error: Failed to retrieve directory listing
     
  2. Dead-i

    Dead-i x10Hosting Support Ninja Community Support

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    Hi,

    This should now be resolved. Please could you check again? :)

    Thank you,
     
  3. dunblane

    dunblane New Member

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    Thanks for the response - much appreciated. Would love to try it, but you seem to have security system which stops me from logging in if you cannot detect where I am signing in from!!! Aargh! Get this message :

    You're attempting to sign-in from Unknown, but your account was registered from United Kingdom.

    To protect the security of your account the sign-in has been disallowed because of this.

    If this is a mistake or if you need urgent access, please email support@x10hosting.comand include your account's email address, username, or domain name.

    And I have sent you an email :)
     
  4. leafypiggy

    leafypiggy Manager of Pens and Office Supplies Staff Member

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    Where are you trying to sign in from? Are you using a VPN or proxy?
     
  5. dunblane

    dunblane New Member

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    Nope - same system as I have been on all day...same system I registered with. Messed around a bit with firewall ports but that is all...

    Oh - and the FTP is now working - many thanks Dead-i. I can apparently get on to to that, but not sign on to access CPanel....
     
  6. Corey

    Corey I Break Things Staff Member

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    The cPanel sign-in issue should be resolved, there was an issue with a provider we use for IP vetting.
     
  7. dunblane

    dunblane New Member

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    Yes - all sorted. Many thanks!
     
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