Requires Staff Free website

Discussion in 'Free Hosting' started by jkrzzz21, Aug 23, 2021.

  1. jkrzzz21

    jkrzzz21 New Member

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    Hello,

    I can't access my website: http://jacqkrol.x10.mx anymore. I haven't accessed it for a long time, but wanted to update it.
     
  2. spacresx

    spacresx Community Advocate Community Support

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    one of the requirements for a free website is that you
    must sign in at least once every 30 days to keep account.
    if you dont your account would be suspended.
    if after another 28 days (58 total) you havent signed in,
    then your account would be deleted.

    if it has been longer than that time your account is purged.
    and only if available, staff may be able to restore it.
    but only if its been a few months.
     
  3. garrettroyce

    garrettroyce Community Support Community Support

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    Your account was on the Illuminated Server. It's a really long story, but these accounts didn't transfer in December 2019 when the software was updated. I'll put in a request to get your account fixed.
     

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