Help with using my own domain

Discussion in 'Free Hosting' started by jmvitami, Feb 1, 2015.

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  1. jmvitami

    jmvitami New Member Prime Account

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    I am trying to use my own domain (www.optimal-email.co.uk) as an addon domain for my x10 account/url but I'm getting this error:

    "Unable to add the domain name − Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver."

    I have already set the Nameservers to ns1.x10hosting.com and ns2.x10hosting.com, but still not working.
     
  2. roapix10

    roapix10 New Member

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    It can take up to 48 hours to update nameservers apparently, took about 12 hours for my dot.tk domain nameservers to properly update so I could park the domain.
     
  3. bdistler

    bdistler Well-Known Member Prime Account

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    for domain [ optimal-email.co.uk ] - I 'see' the nameservers as [ ns73.domaincontrol.com ] and [ ns74.domaincontrol.com ] at GoDaddy.com
    for me new domains at GoDaddy are up in a hour or less

    for current status see --> [ https://www.whatsmydns.net/#NS/optimal-email.co.uk ]
     
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  4. bdistler

    bdistler Well-Known Member Prime Account

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    at 18:04 2014-02-01 UTC
    for domain [ optimal-email.co.uk ] - I 'see' the nameservers as...
    ns74.domaincontrol.com
    ns73.domaincontrol.com
    ns2.x10hosting.com
    ns1.x10hosting.com

    you need to use ONLY the x10hosting's nameservers
     
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  5. jmvitami

    jmvitami New Member Prime Account

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    Do you know how I can get rid of the :
    ns74.domaincontrol.com
    ns73.domaincontrol.com

    Nameservers as it says they are read only??
     
  6. bdistler

    bdistler Well-Known Member Prime Account

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    at your registrar (GoDaddy)

    where is it saying that ?
     
  7. ChatIndia

    ChatIndia Community Advocate Community Support

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    1. Log into your GoDaddy account.
    2. At the top of the page, hover over the Hi, Customer (your name) drop-down menu and click Visit My Account.
    3. In the Products tab, next to Domains click the + (plus) icon.
    4. Click Launch next to the domain you wish to manage.
    Edit: If you have not bought your domain from GoDaddy then ignore my message. BTW, I can see that your domain is using x10hosting's nameservers.
     
  8. jmvitami

    jmvitami New Member Prime Account

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    Thanks for the help, everyone. Called GoDaddy & they sorted it.
     
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