I can't access my mail account

[mahi123]

Hello folks,

I am useing google apps for mail after your update process start it has stop and now when you are saying that all the services has start normally than after I am not able to use my google apps. waht is the problem. please tell me. are you not started mail facility please let me know.

Thanks,
Mahendra.

 

[Christopher]

Hello,

Check the MX records on your domain and make sure they are still pointing to Google Apps.

 

[mahi123]

I have check my mx record it is same as previous but sitll my google apps giveing me massage that your account has been desible. and other porblem is that when I am useing web mail from our cpanel then I can send mail on any id but when some one replay me then he got a massage that "Delivery to the following recipient failed permanently" it means I can't communicate from both way. please please help me.

I am not able to login my google apps account. if I can then I am able to find the right mx recod if there is something worng. please help me.

Thanks, Mahedra.