I think that my account migration from Stoli to Illuminated had an error or I'm doing something wrong or both XD. In theory, the migration is completed. I even received your confirmation e-mail: But now I can access my cPanel X at Illuminated and at Stoli. In the Stoli cPanel: When I access the "Advanced DNS Zone Editor" feature, I can see my domain konsumopropio.x10hosting.com pointing to 18.104.22.168 (ie, stoli.x10hosting.com) In Illuminated cPanel: When I access the "Advanced DNS Zone Editor" feature, I can see my domain konsumopropio.x10hosting.com pointing to 22.214.171.124 (ie, illuminated.x10hosting.com) So, in my computer, I flush de DNS cache, restart my computer and make a ping. Guess what: my domain still points to Stoli server. So I have my illuminated account for nothing. Same happens with my FTP account. I have to log in at illuminated.x10hosting.com with my user and pass to see my files at illuminated server. I also had a .com domain as parked (or addon, I can't remember) in my Stoli account. Deleted it but now I'm not able to add it neither in Illuminated nor in Stoli again. As parked or addon, it doesn't matter. Errors I get: If I try it in my Stoli cPanel (just for testing purposes), the error is this one: In Illuminated cPanel The name servers are perfectly configured in my .com control panel. In fact, when I ping xxxxxxxxxxxx.com, replies come from 126.96.36.199 (ie, stoli.x10hosting.com again). I have already opened a ticket for that but I can't see any progress on this. Any help with that?