Last updated: 2020/04/29 13:00 CST Status: 4/24 - Started tracking issue 4/25 - Admins working on server 4/26 - Issue possibly from datacenter, not x10; working with DC to resolve 4/27 - Awaiting DC response. Admins have been able to replicate the issue 4/28 - DC found a firewall issue. This is resolved. Some maintenance must still be performed on the server software to solve any remaining issues. 5/1 - Tests on x12 indicates that the switch to LiteSpeed will help mitigate the errors. x12 is currently updated and the rest should follow during the day, if all goes according to plan. There is no ETA given at this time. Please do not ask for an estimated time for completion; I will put it here as soon as it is known. The admin team is aware of some issues with websites being slow, timing out, connection errors, and if using CloudFlare, 5## errors. This affects all servers (x11, x12, ... x15) and it happens randomly. Sometimes the server will act funny constantly, and sometimes not at all. I'm routing these threads through here so hopefully everyone can have accurate information as soon as possible. Please use the "watch thread" feature to get updates. Also, check the news and announcements because the admin team uses this to communicate. And, as always, please post if you notice anything that is unusual, related or not. Known Issues: Page and PHPMyAdmin not loading DirectAdmin not loading CloudFlare 521/522 errors TCP Resets Refused Connections Empty Response Can't get access to the website Please don't create new threads if you are sure you are having this problem. If you're not sure, then please do create a thread and I'll let you know. You are not having this issue if You see a page that says "Apache is functioning normally" You are an x10hosting premium customer; this does not affect premium accounts. Please use your client area to file a ticket if you have an issue. You have an HTTP 400 or 500 error. Check your DirectAdmin error log. Please create a thread if you are having any of these symptoms. Please do not "+1" this thread (in example, "I'm having this problem too!", "Please fix now!", "You're the worst mod", etc.) This just spams people who subscribed. Feel free to leave feedback here. Private message admins. Generally, they don't reply to PMs. It's not fair to everyone waiting in line. Please leave notes to other users and admins if you have something useful to say. Spammy comments and +1's will be deleted. Thank you for being patient while this is being worked on. I generally sign on in the evening CST and will do my best to keep the forum organized and answer simple questions so the admins can focus on the big issues. You can also use the x10 Discord, but please avoid +1's and PMing admins for the same reasons.