Login Retry Loop and Email Certificate Expired

Discussion in 'Free Hosting' started by cantonw2, Jun 21, 2021.

  1. cantonw2

    cantonw2 New Member

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    Hi x10hosting,

    I'm currently getting a login retry loop to my x10hosting website:

    "Sign in Successful
    Please standby while transfer you to your web hosting account.

    An error has occurred forwarding your sign in. Retry"

    I checked x10hosting System Status and there appears no reported problem.

    Chrome reports that x13 server has an expired certificate with the following message:

    "This server could not prove that it is x13.x10hosting.com; its security certificate expired 2 days ago."

    I'm also experiencing email security certificate being expired. This is being reported by Apple iPhone when trying to send emails. Retrieving emails are also not working. Did an email server setting changed recently? Email has been working for years since setup...

    Are there any resolution to these issues? Seems that login and email system are both related. Please advise, thanks.
     
    Last edited: Jun 21, 2021
  2. spacresx

    spacresx Community Advocate Community Support

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    can you access your website?
    what is the URL ?

    its possible your IP may of been blocked.
    only garrettroyce or another staff member can say for sure.

    also note to many failed login attempts can result in ip block.
    Id suggest waiting for a reply before trying to log in to many times.
     
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  3. garrettroyce

    garrettroyce Community Support Community Support

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    I'm working on the SSL issue right now. It might resolve both issues.
     
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  4. cantonw2

    cantonw2 New Member

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    Hi spacresx, my website is still accessible. Just logging into the system to configure things is inaccessible. I don't have many failed login attempts either. Thanks for tagging the staff member to take a look at my issue. I appreciate it.
     
  5. cantonw2

    cantonw2 New Member

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    Thank you for the looking into the issue. If the SSL can be enabled, that would be great. Because I was looking into requesting SSL to be enabled/available for my website.
     
  6. hungaria

    hungaria New Member

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    I have the same "Cpanel" login problem:

    Sign in Successful
    Please standby while transfer you to your web hosting account.
    An error has occurred forwarding your sign in. Retry

    The website hungariae.com is still accessible, just cannot log in to update it.
    The same problem happened several months ago, but it was corrected in about a day without me doing anything. This time it is the 3rd day.
    I use Firefox on a Linux desktop, it remembers the login info, so there are no failed logins.
    I do not use the email here, so I cannot comment on that.
     
  7. garrettroyce

    garrettroyce Community Support Community Support

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    Please try again now
     
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  8. hungaria

    hungaria New Member

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    The Cpanel login works now, thank you for fixing it.
     

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