No access to old e-mail

[whmcjr66]

I'm pretty sure my account was set up with an old e-mail account I no longer have access too, so am not able to use the password reset function. I've tried my current yahoo and aol accounts, but no reset e-mails have been sent. So must be using my verizon.net account.

I read on another thread to create a x10hosting.txt and did so and put it in my root directory. (I hope I did this correctly).

LMK if this was correct or not and if not, how to do it.

Thanks in advance!

Bill

 

[Eric S]

I'm pretty sure my account was set up with an old e-mail account I no longer have access too, so am not able to use the password reset function. I've tried my current yahoo and aol accounts, but no reset e-mails have been sent. So must be using my verizon.net account.

I read on another thread to create a x10hosting.txt and did so and put it in my root directory. (I hope I did this correctly).

LMK if this was correct or not and if not, how to do it.

Thanks in advance!

Bill

Thank you very much for following those instructions to allow us to quickly resolve this. I have updated your email addresses to the one in the .txt you should now be able to request your password.

 

[whmcjr66]

Thank you. All is good and have access to my Control Panel!

 

[Eric S]

Thank you. All is good and have access to my Control Panel!

Very glad to hear!