password reset link not arriving

Discussion in 'Free Hosting' started by timneyj, Oct 11, 2021.

  1. timneyj

    timneyj New Member

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    I have followed the instructions to restore access to my account by resetting the password as described in the existing X10Hosting Site thread for logins after Sept 3rd, but I am not receiving the password reset email (I have checked my inbox and spam).

    My services (WordPress etc) appear to be online, I just cannot access the portal.

    Can you help?
     
  2. Anna

    Anna I am just me Staff Member

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    Can you please try again now? I have corrected a small mistake with your account in the new backend.
     
  3. timneyj

    timneyj New Member

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    Thank you. All sorted now
     

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