Password reset problem

quickmanx262

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Hi all.

I noticed that my email and website were down today and I figured maybe I had let the month go by without visiting my control panel, and when I tried to log in, I noticed that if I hadn't logged in since the 3rd, I was going to have to reset my password...

But the email that I would get my password reset mail sent to is hosted on my account that is temporarily suspended. As you may imagine, this is an issue. Could staff please walk me through how I can resolve this?

Thanks.
 

Anna

I am just me
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There is currently a server outage that, among other, includes the server your account is on, so right now you won't be able to access anything that is on the account.

The contact address should, for good reasons, be one that is not dependent on your account to work. Until servers are back online you can only wait.

Keep an eye out for updates in the information thread: https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/
 
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