Resolved Please standby while transfer you to your web hosting account.

Discussion in 'Free Hosting' started by lchswebx, Nov 13, 2020.

Thread Status:
Not open for further replies.
  1. lchswebx

    lchswebx New Member

    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    1
    I'm getting the default x10hosting index page and can't replace it even though all my directory folders are uploaded properly. What am I missing? In the past, I was able to see the directory.


    upload_2020-11-13_10-12-36.png

    Unable to open Cpanel:
    upload_2020-11-13_10-13-16.png
    Current Domain Index page:
    upload_2020-11-13_10-14-0.png
    Server Connection w/DW:
    upload_2020-11-13_10-16-35.png

    Local & Remote Server Connection:
    upload_2020-11-13_10-17-40.png
     
  2. spacresx

    spacresx Community Advocate Community Support

    Messages:
    1,036
    Likes Received:
    72
    Trophy Points:
    48
    im guessing your saying you still cannot access the DirectAdmin ?
    and get the error when you try to click the open Cpanel button.

    it looks like you have the right settings in Dreamweaver.
    (i use Dreamweaver to for my website)
    so i would 'assume' its still an issue with the x13 server.

    i assume you tried both sign in links:

    https://x13.x10hosting.com:2222/ and

    https://x10hosting.com/sso/login

    you will need a staff member to check it if you still
    have trouble getting to the DirectAdmin control panel.
     
    Last edited: Nov 13, 2020
  3. garrettroyce

    garrettroyce Community Support Community Support

    Messages:
    5,601
    Likes Received:
    239
    Trophy Points:
    63
  4. DMacK

    DMacK Member

    Messages:
    542
    Likes Received:
    0
    Trophy Points:
    16
    I receive the following error when logging in to https://x10hosting.com/sso/main. I appreciate any assistance, thanks!

    Sign in Successful
    Please standby while transfer you to your web hosting account.

    An error has occurred forwarding your sign in. Retry
     
  5. lauradei

    lauradei New Member

    Messages:
    19
    Likes Received:
    1
    Trophy Points:
    3
    I have exactly the same issue. I cant log into the DirectAdmin from the main login page as shown in pictures above.
    Do I have to make a new post for this or can I tag along here??
     
  6. spacresx

    spacresx Community Advocate Community Support

    Messages:
    1,036
    Likes Received:
    72
    Trophy Points:
    48
    @lauradei
    its usually preferred to start a new thread.
    this is to ensure staff will see it and be able to reply.
     
  7. lauradei

    lauradei New Member

    Messages:
    19
    Likes Received:
    1
    Trophy Points:
    3
  8. lauradei

    lauradei New Member

    Messages:
    19
    Likes Received:
    1
    Trophy Points:
    3
    for some reason I can't access the DirectAdmin page.
    After logging into the main page (https://x10hosting.com/sso/main) i will be redirected to:

    Sign in Successful
    Please standby while transfer you to your web hosting account.

    An error has occurred forwarding your sign in. Retry


    After clicking "retry" I'm back at the "main" page, only differance is that the link is now "https://x10hosting.com/sso/main/main" (an extra "/main" added).

    I can access my site through an FTP to update or change if necessary but I cant do nothing to the account itself.

    thx in advance
     
    • Like Like x 1
  9. lauradei

    lauradei New Member

    Messages:
    19
    Likes Received:
    1
    Trophy Points:
    3
  10. unleash4

    unleash4 New Member

    Messages:
    13
    Likes Received:
    0
    Trophy Points:
    1
    I am having the same issue currently. I also cannot FTP into the server.
     
  11. markmcde

    markmcde New Member

    Messages:
    27
    Likes Received:
    4
    Trophy Points:
    3
    I have the same issue, and I can't access my WordPress page, either.
     
  12. zonatres

    zonatres New Member

    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Same problem, including site down with "Error establishing a database connection" legend.
     
  13. goplanetsdesign36

    goplanetsdesign36 New Member Prime Account

    Messages:
    21
    Likes Received:
    1
    Trophy Points:
    3
  14. spaziodi

    spaziodi New Member

    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    i have the same problem, how is it solved?
     
  15. delabol2

    delabol2 Member

    Messages:
    68
    Likes Received:
    1
    Trophy Points:
    8
    Last edited: Nov 19, 2020
  16. spacresx

    spacresx Community Advocate Community Support

    Messages:
    1,036
    Likes Received:
    72
    Trophy Points:
    48
    I have never seen that one before.
    can you provide a screenshot of that message you see?
     
  17. delabol2

    delabol2 Member

    Messages:
    68
    Likes Received:
    1
    Trophy Points:
    8
    Yes here it is
     

    Attached Files:

  18. spacresx

    spacresx Community Advocate Community Support

    Messages:
    1,036
    Likes Received:
    72
    Trophy Points:
    48
    for those experiencing the same problem,
    it is preferred to start a new thread for your problem.
    instead of using someone elses thread.
    this makes it better for staff to assist you with the problem.
     
  19. spacresx

    spacresx Community Advocate Community Support

    Messages:
    1,036
    Likes Received:
    72
    Trophy Points:
    48
  20. delabol2

    delabol2 Member

    Messages:
    68
    Likes Received:
    1
    Trophy Points:
    8
    Hi, I get it from the second link, I've always used this way of logging in before and used to work fine, when trying the first link, I wait for the standby icon to finish then click open cpanel then I get this screen, I've restarted my router but no difference
     

    Attached Files:

Thread Status:
Not open for further replies.

Share This Page