Sorry !!! I can't login to my ACC Panel !!! Help me

Discussion in 'Free Hosting' started by locked, Oct 26, 2009.

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  1. locked

    locked New Member

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    When i login, it alerted:

    "Please be sure you are using the correct account to access x10Hosting's account management system. You should be using the forum account that you provided during the hosting account signup process. If you are not, this error is most likely the result.

    If you have successfully logged into the account system in the past, this error may be the result of the hosting account no longer existing. If you have not accessed your x10Hosting account in an extended period of time, it may have been terminated with our inactivity policy.

    If you've recently signed up to find that your account errored during creation, and you selected to "reattempt" or "cancel" your account signup, you will see this message until you sign up for an account again.

    To receive a definite answer regarding the status of your account, open a support ticket at: http://support.x10hosting.com "

    My ACC panel username: locked

    My ftp username: ngthanh

    My domain: http://ngthanh86.x10hosting.com

    Thanks so much !!!
     
    Last edited: Oct 26, 2009
  2. Sharky

    Sharky Community Paragon Community Support

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    Logging in to the account panel should be using the forum username (ie., if it's at http://x10hosting.com or http://www.x10hosting.com) , logging in to cPanel... well, like the message says, if you haven't used your hosting account for a while, it may have been terminated in accordance with the inactivity policy.
    When was the last time you signed in?
     
  3. locked

    locked New Member

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    i signed in to my ACC about 6 days ago !!!
     
    Last edited: Oct 26, 2009
  4. kraqen11

    kraqen11 Retired

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    Hi,

    You have been suspended for inactivity. It is a requirement that you login to the x10hosting forums once every two weeks to keep your account active; posting is never required. This is an automatic suspension, you're able to unsuspend yourself immediately.

    I closed theard because you have a ticked with the problem
     
  5. Anna

    Anna I am just me Staff Member

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    Kraqen: I found his account to be suspended for being unlinked, which is something they can not deal with themselves. Also I did not find a ticket created by the user locked.


    locked: I have linked your accounts together and unsuspended you.
     
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