Suspended before move as "User transfered to another server."

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t2t2t

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My account was set before move to be suspended with reason "User transfered to another server.", and though the site was accessible, it was never removed. So now I'm on the "getupdated" server while domain says "Website Specified Does Not Exist"
 

Corey

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I have restored your account, please allow 24 hours for it to become fully operational again. After 24 hours if you still have issues either re-open this thread or create a new one. You can re-open this thread by clicking on the "Administrative" text at the top of the original post.
 

t2t2t

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Everything works great, through it still says suspended on account panel. Wouldn't mind having that removed so something like this won't happen again.
 

Derek

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Everything works great, through it still says suspended on account panel. Wouldn't mind having that removed so something like this won't happen again.
You are going to have to wait until the system syncs which should be tonight remove what it says in the account panel.
 

Jarryd

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Hello,

As we have not received any replies i am marking this ticket as resolved. If you have any further issues please re-open this ticket or create a new one.
 

t2t2t

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You are going to have to wait until the system syncs which should be tonight remove what it says in the account panel.

Basically this never happened (and I didn't respond since everything else worked fine), and today...

Y0WYQ.png

(Notification#593592)
 

calistoy

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It's been over 2 months since you last posted here. If you never resolved your suspension before then, then that's why your account was terminated.
 

t2t2t

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It's been over 2 months since you last posted here. If you never resolved your suspension before then, then that's why your account was terminated.

It was a suspension which pretty much meant nothing (only to protect from changes during transfer period; also it was possible to use cpanel, ftp, etc...), but it was never removed. Doesn't seem like a proper reason for deletion, through machine asks no questions...
 
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calistoy

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It was a suspension which pretty much meant nothing (only to protect from changes during transfer period; also it was possible to use cpanel, ftp, etc...), but it was never removed. Doesn't seem like a proper reason for deletion, through machine asks no questions...

So I understand right, even though your account worked just fine, it was still showing as suspended in your account panel all this time? This was why you were terminated. You should have let us know before now (in the last 2 months) that you were still suspended. Suspensions unresolved after 14 days or more will get terminated. It's unfortunate, but feel free to sign up for a new account at any time.
 
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