Website not accessible and says apache functioning normally

Discussion in 'Free Hosting' started by cmsasses, Mar 6, 2020.

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  1. cmsasses

    cmsasses New Member

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    Hi,

    I have the domain: http://cmsassesment.x10host.com/ and is not accessible and when I try to open cPanel I get the following error. Please help, thanks Jon.


    upload_2020-3-6_11-29-49.png
     
  2. Anna

    Anna I am just me Staff Member

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    Your account should now be sorted, please let me know if you find anything that isn't working properly.

    The reason was we actually purged accounts where there was no login made in the past 90 days (the requirement as per ToS is to login once every 30 days), but since we purged without suspending first, we allow a grace period where the accounts can be restored if asked within a week from termination was made for these accounts.
     
  3. cmsasses

    cmsasses New Member

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    Thank you Anna, the site is up and am able to access the backend now.
     
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