Recent content by bladminx

I can't access the SSL section on my panel, I get the following message: "Feature disabled. Please contact your administrator". I would really appreciate your help :(

Hi, Eric! Could you please do the same for my domain? I have just reported the same issue, but in my case I can't even access SSL settings. They're nowhere to be seen on my control panel and some of my users can't access my website. Thank you in advance!

Hi, Eric! Could you please do the same for my domain? I have just reported the same issue, but in my case I can't even access SSL settings. They're nowhere to be seen on my control panel and some of my users can't access my website. Thank you in advance!

Hi! I can't find the option to request a SSL certificate on the control panel. Morover, when I search for 'ssl' I get an orange pop-up message saying 'Cannot execute your request. You are not allowed to modify your ssl settings'. Any help would be much appreciated!

I see. But I've used it for years up until 5 months ago. So I understand the rules have changed recently, right?

Hi everyone, I'm experiencing issues connecting to external SMTP servers (e.g., Brevo, Gmail) from my hosting account. I've tried the commonly used ports—587, 465, 2525, and 25—but none of them seem to work. I created a PHP script to test connectivity, and the results consistently show that...

Once again, thank you so much for your help! Following your advice I checked the PHP settings and it seems the problem was mysqli had been disabled. After reenabling it everything seems to work :)

My current php version is 7.0. I'm really bad at php-mysql queries, but the following code used to work: <?php function fetch_users() { $dbserver = "localhost"; $dbuser = "***"; $password = "***"; $dbname = "***"; $database = new...

I am on x14 server and had to wait for my files to be restored. Now that I finally have them back, I can't seem to log into my database. I keep getting error 500 Has the password been forcefully changed or something? By the way, I CAN enter phpMyAdmin and my database is intact. The issue...

Thank you! I have finally been able to reset the password. However, when I access the file manager it looks empty... I can't even see the basic directory tree. And if I refresh the page it logs me out and I can't go back in... Also when I go to one of my pages through the browser I get a 404...

Hi! Sorry it took me so long. I have tried to sign up using the same address but it won't let me...

Yes, I have tried that a couple of times. Anyway, I'm talking about the mandatory password reset notice that we get when we try to access the control panel through https://x10hosting.com/login "Any account that has not been accessed since September 3rd, 2021 must do a password reset."

I requested the password reset yesterday using the same log in information I used to access this forum, but I still haven't received the instructions. In other words, my e-mail address is correct, since I've been able to log in here. Thank you in advance for your help!

I noticed it this morning as I was editing an HTML: it seems as if the file reverted to an old version after a while if I leave the editor open. I know for a fact I saved it several times cause I tested it in three different devices. Thankfully I had a backup in my PC...

Hi! I last signed in 15 days ago but I'm getting this error message. Thank you in advance for your assistance