When we escalate a support thread, we simply send it to a higher system were staff can further assist you. As for the account deleted answer, your thread was escalated so that a staff could tell you the exact reason why your account has been deleted.
As for the server performance, it has greatly improved, and it is comparable to some paid package with some hosts.
As for the server performance, it has greatly improved, and it is comparable to some paid package with some hosts.