Eric S's latest activity

We do not see any block at this time. can you confirm what error you are getting or reattempt this access and let us know.

404 is the correct response as you have issues with the permissions on your files. I have ran a server side command and can see...

We have unblocked your IP. The reason was indeed failing to access FTP. Please make sure you are using the correct information going...

We do not see any block at this time. Can you recheck and let us know the result?

This service was removed back in Nov 2024. Therefore, our local storage backups have been rotated. We may have a cold storage copy of...

I removed backups from the account to clear space and you should now see more space allocated.

This should be shown as active at this time.

I am not sure why you keep changing this DNS record. This is for our server to provide proper DNS to show your domain. DO NOT change...

Your DNS records are pointing to a T-Mobile IP address. Can you confirm if you made this changes? I do not see your IP blocked on our...

We have allowed this domain. Please allow up to 2 hours after this post for the systems to fully sync and service to show active on your...

You should see this restored at this time. In the future please make sure you are accessing your account each month

We can see this is now active

This should be resolved

As mentioned in your secondary ticket there is no account actions on this account. You may be using more than one account which is...

We can see you already created a new account roughly ~30 days. Our system will not allow us to restore an account with an active account...