Again, after speaking to the support chat, it appears i ordered the wrong package.
Please can you downgrade it to ad-free (as i appear to have ordered ad-enhanced static by mistake.
Thanks
Edit:
I was in cpanel, and it stated i was not allowed.
Hi there, after getting advice from the support chat. I have been advised to create a new thread on this issue.
I have just created a new free hosting account, which states in the setup that it would allow up to 5 MySQL databases.
However once logged in to cPanel, it states i am not allowed...