Hello Anna, That is how it used to work. I would go to cpanel from the https://x10hosting.com/control/ and it never would ask me to login then. My password update I actually just updated the exact same password I had. I was having this issue before the password update, I did the password...
I do login and get to https://x10hosting.com/control/ just fine, but when I click View details for free hosting and then click login to cpanel it takes me to https://boru.x10hosting.com:2083/login/ and tells me my login failed.
I even tried typing in my same username and password I typed in...