Hello Danielle,
I am sorry to hear that you are having a few problems with the Illuminated hosting account that you use. The server you are hosted on as a Prime member recently was upgraded and the cPanel software updated. This update may have caused some of the issues for you as cPanel is...
Hello,
We have rather strict email rules on our free hosting service because of the amount of users who sign up for the sole purpose or sending spam mail. If you are sending out a email to many users that you might not receive a verification from, such as a job application. I would recommend...
Hello,
You can sign up for a premium account which has no such restrictions in place but there is no work around for free hosting customers. To view premium accounts plan options and pricing please visit x10premium.com
-Michael
Hello,
I have extended this accounts disk space for 24 hours allowing you to access webmail and remove the mail from the server. This is only a temporary allowance so please take care of this problem immediately. If you would like to prevent this type of problem from happening again you can...
Hello,
How are you attempting to send these emails? Are you using the WebMail option provided to you directly from cPanel? Please try logging into one of the mail applications from cPanel such as RoundCube and sending a test message. Let me know your results.
-Michael
Hello,
The most recent IP address you have used to access the account is from a proxy service. Please try using another network to connect to your account or disable this proxy.
-Michael
Hello,
The network you are using to access your account appear to be a public network or business network that has become blocked by our service due to malicious activity. Please try accessing your account from another network.
-Michael
Hello,
Sorry but this account is being used for file/image hosting which is against our terms of service so I cannot extend anymore disk space to you.
-Michael
Hello,
As Dead-I mentioned before you may be being blocked due to your mobile IP address. We block known bad IP addresses and this unfortunately includes many public/mobile IP's.
The site is loading fine from our end.
I corrected myself please see above. We currently do not offer users access to backups. You can use FTP and download the site files to backup yourself. We do backup our free servers and can recover files for users in some cases.