Recent content by rodrigu5

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    My IP is blocked to access my site

    How can I request support, I started this thread and also one on Discord, but no one cares. How does it work now?
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    My IP is blocked to access my site

    I just noticed that my current IP (assigned by my cable company to my modem and changed about every month) is not able to load my website www.rodriguezgarcia.com nor x12 dashboard at https://x12.x10hosting.com:2222/. I'm sure it's that IP blocked because using a VPN or the data connection on...
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    Adding SSL Certificate

    After many years I see now that my certificate expired 10 days ago and its no renewed. I tried to use the "Lets try" but I got the 200 weekly limit message. Does these requests (renewal) are queued when the limit is reached or do I need to manually retry until I get it thru? In this last...
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    security certificate expired

    Does these requests are queued when the limit is reached or do I need to manually retry until I get it thru? In this last scenario, when are the limits cleared (ex. Sundays at 00:00 EST)?
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    Resolved Can't access control panel

    Yes, thank you.
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    Resolved Can't access control panel

    I'm getting a "Licensing error" screen when I go to x12.x10hosting.com:2222 to access my panel. No even getting to the login screen. Please help. Thanks
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    PHP Timezone problem

    Well, actually Etc/GMT+6 seems to solve the problem. (would have thought it should be Etc/GMT-6 instead, but not it is "plus 6"
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    PHP Timezone problem

    This year Mexico got out fron daylight savings time, but PHP is still assuming we are on CDT instead of CST time. Trying to find out what's going on, it seems that PHP libraries must be updated to reflect that recent change. How can I get the PHP libraries update to get them work properly...
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    500 Internal Server Error

    Thank you. It worked.
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    500 Internal Server Error

    Thanks, How should I edit the "All" word to get it working properly? Also, yes I found several .htaccess files in different folders. What should I do about them? erase them? should all be the same? Thanks and sorry for the basic questions.
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    500 Internal Server Error

    My site is inaccessible returning the following message: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at no-reply@x10hosting.com to inform them of the time this error...
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    Email hacked?

    I noticed a folder /mail/new in my structure with has thousands of spam email messages that apparently are being sent from my domain. Is there anyway to block spammers from using my account. I only use the email feature of X10 to have a couple of email addresses that get forwarded to my regular...
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    Site not working

    It's weird, I just loaded the site with a Blackberry (using only wifi) and it loaded. But on my computer and an ipod touch (using same wifi) is not loading. I use firefox (and get "The connection has timed out") on Google chrome I get "This webpage is not available.") The site used to work fine...
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    Site not working

    My site www.rodriguezgarcia.com has bee down for a few days now. I can't find any post regarding maintenance. Is it a general problem or just me? Thanks
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    PHP Mail

    Thank you. I just found that gmail was sending all mails to spam. I'll configure the filter.
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