Recent content by Wimsight

Issue 1 is now resolved. Thank you. Do you mind sharing the root cause? Was it a server side issue or a mistake on my side?

Thank you for your responses. 1. Yes, I deleted and created it again. Unfortunately, the issue is the same. Same error message from the sender. <christophe@wimsightlabs.com>: host mail.wimsightlabs.com[198.91.81.13] said: 550 No such recipient here (in reply to RCPT TO command) 2. Issue is...

Hi Admin - I'm facing two issues with the email service. I appreciate your help. 1. I can't receive emails. Here is the error message: Remote-MTA: dns; mail.wimsightlabs.com Diagnostic-Code: smtp; 550 No such recipient here I checked the DNS record and can't find the issue. Is there a...

Resolved - Thank you Eric for your help.

Hi Admin - I'm trying to use your email service with my domain name. I created 2 email addresses. I can send emails from the Webmail, but I don't receive anything. It seems that I have an issue with the DNS. I did an MX lookup with DNS checker, it failed. Same for the DMARC record. Server: X13...