You closed my post, but it was not resolved. I used to use cPanel to login, but they transferred my account to x10hosting host panel, which may have something to deal with it all. It is definitely j9design as my username. I am able to login to the x10hosting with this name but it is not able to host anything. It gives me the message
"Woah! It appears that you do not have hosting under your client account. This could be the result of a different scenarios:
An older account was removed as the result of inactivity.A past account has been terminated for breaching our Terms of Service.You have never had a hosting account.
Whatever the reason, you can always sign up for a hosting account now.
If you believe that this is a mistake you may open a support ticket here."