Email will not open. Get 503 Service Unavailable The server is temporarily busy, try again later!

[mpg3]

Email account will not open. Get 503 Service Unavailable The server is temporarily busy, try again later! Can I fix this somehow, or is it the system? Has not been working for several hours.​

 

[mrburnsx]

How are you trying to access email?

 

[cronosel]

Same here on server X13. Roundcube says error 503 as the OP says, thunderbird says unable to connect to server...

 

[mpg3]

How are you trying to access email?

I login to x10, goto Hosting Control Panel, goto E-mail Accounts, click onto my email account that should open my email page. The last time the email account worked was 5/14/25 at 1:23pm EDST. Yesterday I got the "503 Service Unavailable The server is temporarily busy, try again later!" message. Today, now at 8:15 am, the Roundcube Webmail login page opened. I tried to sign in and get error messages.

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[mpg3]

I login to x10, goto Hosting Control Panel, goto E-mail Accounts, click onto my email account that should open my email page. The last time the email account worked was 5/14/25 at 1:23pm EDST. Yesterday I got the "503 Service Unavailable The server is temporarily busy, try again later!" message. Today, now at 8:15 am, the Roundcube Webmail login page opened. I tried to sign in and get error messages.

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Just tried to open the email account and opened a page with this error message, "Cannot find token file '/var/www/html/roundcube/direct_login/tokens/slqFoLqpTrNLgOysyLJD2ArkiDLpTP1MAqZw9NmcE7vvTrlRA2eCCVvthEgAdhUlV1icNSCbZ7U2yER6G5JRZCKEQ0M4frnBqVlDxynU3FU0Tv6izN9WZTk0'"

 

[mrburnsx]

Please try again now

 

[mpg3]

Please try again now

Yes it is working now. Any idea why service was out for so long? I'm concerned about going free a free account to a paid account, if this is what happens with x10 emails.

 

[mrburnsx]

The x13 server is currently having some work done to fix another issue, this was another issue caused by some of the ongoing work.