Please could you restore my terminated account for my schoolwork

[ejay624]

Hello, for my volunteering work i created a website on your domain. Now i have to admit i dont check that email-adres enough and didnt see the termination notification of the website.

Also i have been hospitalized due to my liver and wasnt able to do computer works for a while.

Now the website has been terminated, is there a possibility to restore it. I am planning to buy the premium packet so this doesnt happen anymore.

Free​

Server
X12
User Name
xgpkqday
Registered
2024-09-18
Order Number
7941176301
Due Date
N/A
Billing
Free
Status
Terminated

kind regards Edward

 

[Eric S]

I am very sorry to hear and hope you are feeling better. However, You have already created a new account on 2025-05-13. Therefore, since you can only have one service we can not restore this primary one unless we remove the new one.

Please let us know how you wish to proceed.

 

[ejay624]

Hi!

Sure you could remove the new one. I thought i could retrieve it back if i made identical names. Please i need the old one back please.

Thanks soo much in advanced kind sir

 

[ejay624]

I am very sorry to hear and hope you are feeling better. However, You have already created a new account on 2025-05-13. Therefore, since you can only have one service we can not restore this primary one unless we remove the new one.

Please let us know how you wish to proceed.

Hi!

Sure you could remove the new one. I thought i could retrieve it back if i made identical names. Please i need the old one back please.

Thanks soo much in advanced kind sir

 

[ejay624]

Hi!

Sure you could proceed and remove the new one. I thought i could retrieve it back if i made identical names. Please i need the old one back please.

Thanks soo much in advanced kind sir

 

[ejay624]

Any updates on this please sir @Eric S .. thank you so much in advanced.