Is it possible to reactivated a 10 + years account?

[encreart]

Hi, i back after... well after an eternity
I didn't realize it have been this long. I did remember that i use at one point x10hosting to learn wordpress and php... and recently i walk back memory lane and find my credential.

As expected, they didn't work, even if i ask for a forgot password, the email never came. no suprise there also.

i was wondering if it's possible to check on the status of my old account, which must be very very dusty and full of spider web somewhere.
or
if it's possible to reset it so i can start fresh? i don't mind losing whatever was there, it was mostly stuff to pratice my skills at school.

Thank a lot!

 

[mrburnsx]

Your service is likely long been terminated, you should be able to create a new account and service.

 

[encreart]

Thank you for your reply. I did expect to be able to create a new account using my old email but i still got this message once i'm at the step to choose my user name and password.

''This email address is already registered to the forum. Please use that user name and password''


Since i got this message, i try my old password that didnt work (no suprise here) and with the message pop-in each time, i try to reset the password but never got the email for the step for the forgot password. This is why i recover my account here on the forum to ask for help.

So at this moment, I'm not able to create a new account with my email or to use the ''forget password'' to reset my access.
Maybe someone from X10hosting admin / tech Team are able to promp via the backend somewhere the ''forgot password'' so that i can receive the steps to my email or to simply deleted the data my old credential completely so i can create a new account with my email.

Thank a lot,

 

[mrburnsx]

Thank you for your reply. I did expect to be able to create a new account using my old email but i still got this message once i'm at the step to choose my user name and password.

''This email address is already registered to the forum. Please use that user name and password''


Since i got this message, i try my old password that didnt work (no suprise here) and with the message pop-in each time, i try to reset the password but never got the email for the step for the forgot password. This is why i recover my account here on the forum to ask for help.

So at this moment, I'm not able to create a new account with my email or to use the ''forget password'' to reset my access.
Maybe someone from X10hosting admin / tech Team are able to promp via the backend somewhere the ''forgot password'' so that i can receive the steps to my email or to simply deleted the data my old credential completely so i can create a new account with my email.

Thank a lot,

That means during signup you supply your forum username and password you use to log into the forums into those boxes and continue through the process.

 

[encreart]

OMG!!! im so dumb!

Thank you very very very much mrburnsx !