requesting unsuspension

Abigblueworld

Abigblueworld

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Printableaiart said:
whats the suspension for ? what a shady fuckin company
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:mad:Excuse me?
Anyway we are not a shady *beep* company, we are a webhost, and I am a member of the site, but not admin/manager. I only help make you realize issue. Anyway you will need to see what mrburns said.
 
K

kkim

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Requesting my site be unsuspended. It was an error on my side.
error code is E40B2DD90AD4BD35C

user name: fyuvxehh
thank you.
 
P

profefpx

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Hello x10Hosting Team and Community,


I’m writing to kindly request assistance with restoring my free hosting account ( username = "ferranpr" which was recently suspended due to inactivity (exceeding the 45-day limit).

Server X11
User Name ferranpr
Registered 2018-08-31
Order Number 4005014994

For many years, I’ve used this account to host teaching materials and live examples for my courses — primarily for adult learners and seniors learning digital skills and basic web concepts. Many of my students have even gone on to create their own accounts with x10Hosting after seeing how accessible and reliable the platform is.


Unfortunately, due to personal circumstances, I wasn’t able to access the account in time, and it was deactivated — along with years of accumulated content, exercises, and student projects. I completely understand the inactivity policy, but I would be immensely grateful if there were any possibility — even partial — of recovering the account or its files.


If restoration isn’t possible, I’d greatly appreciate any guidance on:

  • Whether backups might still exist,
  • Or if a manual reactivation could be considered given the educational nature of the content.

Thank you very much for your time and for providing such a valuable free service over the years. I truly appreciate any help the team or community can offer.


Best regards,
Ferran
ferranpr
 
Last edited:
M

mrburnsx

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profefpx said:
Hello x10Hosting Team and Community,


I’m writing to kindly request assistance with restoring my free hosting account ( username = "ferranpr" which was recently suspended due to inactivity (exceeding the 45-day limit).

Server X11
User Name ferranpr
Registered 2018-08-31
Order Number 4005014994

For many years, I’ve used this account to host teaching materials and live examples for my courses — primarily for adult learners and seniors learning digital skills and basic web concepts. Many of my students have even gone on to create their own accounts with x10Hosting after seeing how accessible and reliable the platform is.


Unfortunately, due to personal circumstances, I wasn’t able to access the account in time, and it was deactivated — along with years of accumulated content, exercises, and student projects. I completely understand the inactivity policy, but I would be immensely grateful if there were any possibility — even partial — of recovering the account or its files.


If restoration isn’t possible, I’d greatly appreciate any guidance on:

  • Whether backups might still exist,
  • Or if a manual reactivation could be considered given the educational nature of the content.

Thank you very much for your time and for providing such a valuable free service over the years. I truly appreciate any help the team or community can offer.


Best regards,
Ferran
ferranpr
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