Resolved x15 Email Issues

[smartmedia]

Hi, I all ready did that without luck. E-mail Tracking shows that all emails come and go but none is shown up anywhere, nor in my outside email or in my roundcube infobox. SMTP Log In Email accounts shows none, empty. DKIM is enabled.

 

[mrburnsx]

Hi, I all ready did that without luck. E-mail Tracking shows that all emails come and go but none is shown up anywhere, nor in my outside email or in my roundcube infobox. SMTP Log In Email accounts shows none, empty. DKIM is enabled.

Just to verify, you did click the save button after checking the box?

 

[smartmedia]

Yes my friend, i did, more than once to make sure.

 

[mrburnsx]

Yes my friend, i did, more than once to make sure.

Can you try sending an email to your domain again into your inbox

 

[smartmedia]

Can you try sending an email to your domain again into your inbox

Problem solved, i don't what you did but is solved. Thanks for your time..

 

[Ahmed12344]

يرجى اتباع الخطوات المذكورة أعلاه في المنشور الأصلي وإبلاغنا بالنتيجة.

Please follow the steps above on the original post and report back

Please refer to the previously sent file of the pending case so that you can resolve it.

 

[Ahmed12344]

Can you try sending an email to your domain again into your inbox

Dear mrburnsx, thank you for helping others in the community. I am facing the exact same issue as the user above. My subdomain 'tusecreto.x10.mx' is stuck in the system (DNS record conflict) after I deleted my old account, and I cannot use it in my new account.
Could you please help me purge/reset this DNS record from your system? I would really appreciate your time and help