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  1. E

    SSL Certificates

    This should now be enabled.
  2. E

    x13.x10hosting.com is down!

    You should now have access
  3. E

    I can't log into my website. You are blocking my IP

    Please do not post your IP publicly. I have unblocked this again on our end. Please let us know if this happens as we believe this may be a false trigger on our backend security software.
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    Service Restoration Request at ElementFx.com

    You should see this restored at this time
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    My entire Website @ seenine.x10host.com is GONE.

    Hello As indicated in my previous post here : https://community.x10hosting.com/threads/requesting-a-reversal-of-account-termination.212530/#post-998803 We needed confirmation on what type of site this was as there was not automatic backup in place for us when this was terminated. Based on...
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    I can't log into my website. You are blocking my IP

    This IP block ahs been removed at this time,
  7. E

    requesting unsuspension

    You should be able to access your dashboard to unsuspend your accountr
  8. E

    requesting unsuspension

    I do apologize for the delay. You should see service active at this time
  9. E

    requesting unsuspension

    You should be able to login to your client dashboard and unsuspend the service automatically.
  10. E

    My account was suspended

    You should see this service active again in the next 30 mins. I see our system falsely flagged the domain you added.
  11. E

    My Website is not opening, with only an Apache message appearing

    Anyone with this issue should generate a valid SSL for your domain if you are attempting to use https:// otherwise when visiting http:// non SSL this error may appear In DirectAdmin, "Account Manager"->"Domain Setup" click the domain in question and make sure "Secure SSL" is checked. Then go to...
  12. E

    Request to Increase Disk Space

    At this time we have increased your space as requested!
  13. E

    Network Blocklisted

    Hello! Please email our team at support@x10hosting.com from your college / school email address. Once that is done we will be in contact with you on details on how to allow your students access.
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    Naturally! Website times out again, going for a record!

    Hello, As indicated before the block was caused by the imunify360 we use. We re-verified the rules along with the domain. Glad to hear this is now stable. Please keep all future issues within this single thread so we can track them and the replies. Or feel free to join our discord for quicker...
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    DiskSpace Request

    I am very sorry this request has slipped by so long. I have increased your space as requested.
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    Naturally! Website times out again, going for a record!

    You do not need make a new post each time this happens. As I mentioned in my update in the first post regareding this : https://community.x10hosting.com/threads/btw-website-timeout-again-but-only-for-me-again.212500/#post-998834 I apologize as I assumed my full reply there would have helped...
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    PHPMYSQL ERROR

    Are you using a self hosted PHPMYADMIN install or the one provided?
  18. E

    Requesting a Reversal of Account Termination....

    donaldmarshall.x10host.com has been restored. The other account may take a while to restore if at all as we do not see any archives currently. We are not sure what type of websites existed but if they did not require a database we may be able to restore at the file level for you.
  19. E

    Requesting unsuspension

    Please re-attempt this now
  20. E

    Request to Increase Storage Limit

    We have increased your space as requested
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