X10 should really abandon the ticket system for the moment until they can manage it. Better off if full support was in the forums again. At least you can see the issues others are having in the forum. Have used the ticket system a couple of times before nearly 3 weeks waiting for an answer last...
Regarding tickets probably a dead loss waiting for reply. I have same issue on www.anniedays.eu but subdomian www.anniedays.eu/waterfordplants works fine. Also have ticket open but no response. Could be a week before any reply maybe never.
Seems like stoli is alost cause at the moment. Have same issue which is just ignored for weeks. Have moved some of my site to another host no issues so far same setup fast serving of pages. Can't understand how x10 cannot do the same.
Are support tickets being dealt with at all or will they just be deleted.
Waiting since 18th April for resolution.
2 tickets escalated still no response the silence is deafening.
Free Hosting - Server Outage
Free hosting servers Stoli, Starka, Boru, and Lotus are currently down. Administration is aware and working on the issue.
Note: As prime accounts are located on free hosting servers, this also affects prime users.
Free Hosting - Server Outage
Free hosting servers Stoli, Starka, Boru, and Lotus are currently down. Administration is aware and working on the issue.
Note: As prime accounts are located on free hosting servers, this also affects prime users.