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thanks for that, but i don't understand why my account has been erased, and also without any notification.

sorry , but i don't know if my site was up in that period. my username is mermadeit@gmail.com. i logged in on the 23rd , and i would have done so after the original notification of suspension... thanks for looking into this

thanks for answering. prior to this instance, on 6th nov i de-suspended my account to be told on the 8th it was suspended again. then on the 23rd unsuspended it. where does it say that a site can be deleted ? and how can i retrieve my files?

after being emailed that i was suspended for inactivity i rectified this, but now my account is nowhere to be seen...

i had been suspended for inactivity but i logged in and was told i was unsuspended. how is it the account is deleted without notification???d also my email adress is valid and on record, as i receive the suspension warnings ok. i would like my site re activated please. thanks

my site seems to have dissappeared, www.mermadeit.com.au, help appreciated, thanks

hallo, could you please unsuspend my accoutnas i am having difficulty doing it myself. i will try to remember to use forums monthly, thankyou,

i am trying to unsuspend acct, but cant log in to cpanel ..not accepting pass words I've tried the option of "I forgot my password" but no email has been sent in my inbox. i am using my email address (mermadeit@gmail.com) as new username. have searched threads, but need help, thankyou

thanks so much for your help. all sorted,cheers, debora

hi, have searched threads to unsuspend myself, but site still not coming up, thanks for help in advance. i will try to remember to go to forums monthly,regards debora(mermadeit.com.au)

just a thankyou for setting up the reminder email of inactivity. i find this a really helpful addition to the site's service, as it prevents a whole lot of time wasting. so thanks

thanks for the help, all done.

can't log in and tried to follow thread to change these, but pages have been deleted. help appreciated, thanks

hi, since the changes my previous "http" command is not accepted so i can't edit my site, what do i need to now type in? (oh this was https:/chopin.x10hosting.com:2083) i also tried http://chopin.x10hosting.com:2083, but this was "untrusted"

all sorted, thanks very much

although i have requested new pass words, i am still unable to log in to cpanel. have been checking other threads, but my problem is still unresolved. would appreciate it if someone can help. thanks

i have twice requested new pass words and have been unable to enter them successfully to login... need help please

thanks

"The server at www.mermadeit.com.au is taking too long to respond." seeking advice, thankyou

thankyou, problem solved