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Issue resolved, thank you.

I am able to log in to x10hosting.com/panel/, and it says my free service is active. However, when I click the "Hosting Control Panel" button (x13.x10hosting.com:2222) and try to log in, I receive the following error message: When attempting to access my x10 subdomain, the following error...

Thank you so much!

Bump (in accordance with forum rules)

I logged into my account’s hosting control panel today and the service was listed as terminated. Although I had been logging into my account every 30 days as required to keep it active, it appears I may have missed my monthly logins for January and/or February of this year. Is there any way my...

Hi, I have tried following the instructions in the New x10Hosting Site post a few times over the past month or so, but have not received any of the password reset emails. Is the password reset function working at this time or is there something else I need to do first? Thanks!

Thank you! Everything appears to be working now.

With the transition to the new hosting control panel, how many "addon" domains ("domains" in DirectAdmin) and "parked" domains ("domain pointers" in DirectAdmin) are allowed? In the past, 2 addon domains were allowed and 1 parked domain (I can't find any official documentation mentioning the...

I would like to request for my account to be restored to active. Looking through the forum posts, it would appear that I forgot to log in within 30 days at some point from December to present. Unfortunately, I was relying on suspension warning emails, but have now added a reminder to my...

As this was an honest mistake and not an intentional violation of the TOS, is there any chance I can get my account back? I will never post security footage to it again, and I'll make sure to read and follow all Terms of Services rules for my account, and ensure that none of my website content...

Hello, I unfortunately did not realize that I was breaking one of the hosting rules for my account, and my account got suspended. I do not have a backup of my files.... Can you unsuspend my account so I can remove the offending files (security camera footage uploaded for the police to view from...

I'm wondering why the disk quota on my free hosting account has been reduced to 512 MB??? It has always been 1024 MB since I made my account years ago. Why has this suddenly changed in the past month? Thanks

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I resolved the issue. This thread can be deleted.