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  1. Brandon

    creating add-on domain failed

    Hello Good Sir, Can you try re-adding the add-on domain via your cPanel please?
  2. Brandon

    error when going to cpanel link! please help!!

    HELLO, Can you access http://starka.x10hosting.com:2082/ ?
  3. Brandon

    Account Suspention

    Hello, You uploaded a phishing page to your website. This is a zero tolerance suspension, you can't be unsuspended and can't get your files back.
  4. Brandon

    Urgent Help please!!!

    Hello, Then your account has been banned from future signups at x10Hosting, you'll need to keep your current account or else you won't beable to get a new one.
  5. Brandon

    PHP Mail: Down

    Hello, We shouldn't have to delete the files since they should not have been there in the first place. We take Copyright Infringement very seriously.
  6. Brandon

    Account Suspended

    Hello, Ok, I am going to unsuspend the account, but I am going to watch these categories very closely: http://brandonlong.me/ss/2011-03-12_1204.png If I see any type of illegal content on it at all it will be resuspended.
  7. Brandon

    unable to install joomla extensions

    Hello, How long is the page loading for before it throws that error?
  8. Brandon

    Unable to access my website in India - http://india3g.co.in/

    Hello, Could you also provide a tracert to your domain to us please? If you don't want to post it publicly please e-mail it to brandon[@]x10hosting.com.
  9. Brandon

    PHP Mail: Down

    Hello, Corey does not usually suspend the free accounts, we have a team of a dedicated professional for this. For a non-zero tolerance suspension we do normally send out e-mails (Inactive Accounts, etc). Due to the nature of this suspension and nature of copyright laws, we have to take down...
  10. Brandon

    Look and help me with this.

    Hello, Do you currently have the domain added in your cPanel as a parked or add-on domain?
  11. Brandon

    Change Main Domain Name

    Hello yes, First, you will need to remove the domain from your account and login over at http://x10hosting.com/control/. Follow the links over there to change the main domain, once you update it there it can take 24-48 hours to take effect.
  12. Brandon

    Looking to Hire

    Moved to correct category.
  13. Brandon

    Smtp

    Hello, Try using the php MAIL() function to verify it's working that way? Is it throwing back any errors?
  14. Brandon

    Copyright owner suspended due to copyright...

    Hello, The account has been unsuspended, sorry for any confusion.
  15. Brandon

    Ftp

    Yes, Don't use ftp.x10hosting.com, use ftp.yourdomain/subdomain.
  16. Brandon

    Addon domain issue

    No Problem! Thanks for using x10Hosting!
  17. Brandon

    Help me to set up co.cc domain

    Hello, Yes, the nameservers are ns1.x10hosting.com and ns2.x10hosting.com. Please wait 24-48 hours after making the changes in order for them to take effect.
  18. Brandon

    Cannot access my forum

    Hello, I have fixed this for you.
  19. Brandon

    Unable to create a hosting account

    Hello, Please wait 24 hours without trying to make an account and trying again. We are unable to bypass this filter currently. Sorry for any inconvenience.
  20. Brandon

    Screwed up website

    Hey brian, I am going to have to terminate the account and re-create it. Do you need any databases before I do this?
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