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  1. Anna

    My Hosting not working

    Please elaborate? What is not working? Please also note that scriptsupport, beyond some basics, is not within the scope of official support. Someone might be able to point you in the right direction if you tell us what is wrong though.
  2. Anna

    Enabling SSL?

    SSL has been enabled for your account. You might need to go into domain setup and enable it per domain as well before you can create the certificates for the domains on your account.
  3. Anna

    Delete forum account

    Forum account will be deleted shortly.
  4. Anna

    wordpress not working

    Case closed. User have multiple accounts, the other is working so this will not be handled.
  5. Anna

    Country Code Blocklisted

    Yeah, you're not going to get access to that account, at least not right away as we'll need to check how the account got created in the first place. Your country was long blocked before the account was created, which means it was either a bypass or failure in our system that led to it being created.
  6. Anna

    Server Down!

    This is a classic case of IP having gotten blocked by the firewall, I have unblocked it. The reason for block was "Failed IMAP login" so you might want to verify you have the correct credentials in your email client.
  7. Anna

    I want to use composer and it requires php 8.1

    Case closed. This has been resolved through Discord.
  8. Anna

    Unable to login Control Panel

    Is this still a problem for you? x14 is alive and well, and the IP you most recently accessed the account panel with is not blocked by the server.
  9. Anna

    Upgrade disk space

    There is no hosting linked with this forum account. Note that all accounts would have had an forum account automatically created, please refer to your account panel to see what the linked forum account is and post back before we go in and look at the account, so ensure the request comes from the...
  10. Anna

    Merge forum accounts

    During signup for a new hosting account, if you are using the same email address as for this forum account, they will be merged together if you enter the username/password for this forum account when asked (you will get a note that the email is in use on the forums and a prompt for the forum...
  11. Anna

    requesting unsuspension

    Can you check now?
  12. Anna

    I need help

    Since this is not a proper unsuspension request I'm closing the thread. Make sure you post the request to have multi account block looked at in the proper thread to have it reviewed.
  13. Anna

    Network Blocklisted

    Since this is not a proper unsuspension request I'm closing the thread. You say it works when turning of the above listed, this means that you would be able to access with those off, so please keep them off when logging into the account.
  14. Anna

    requesting unsuspension

    Wrong section for this request. Post in the proper place to get assistance. Also do NOT hijack someone else's thread. @spacresx the multi account block is not a suspension, they are just blocked from logging in (which can/will lead to a inactivity suspension)
  15. Anna

    requesting unsuspension

    Since this is not a proper unsuspension request I'm closing the thread.
  16. Anna

    Country code blocklisted error

    Since this is not a proper unsuspension request I'm closing the thread. Use the right section for your request.
  17. Anna

    Compentencia 5.1

    Since this is not a proper request I'm closing the thread.
  18. Anna

    requesting unsuspension

    Since this is not a proper request I'm closing the thread.
  19. Anna

    requesting unsuspension

    That account is not suspended, nor does it appear to have been. Further more it is not linked with the forum account you post from, note that all support requests need to come from the linked account, especially if any changes are requested.
  20. Anna

    Fazer conexão FTP com filezila

    What error do you get? You say a user you created, as in an FTP account you created in DirectAdmin? If so note that the @mushroom.x10.bz must be part of the username.
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