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  1. garrettroyce

    Resolved unable to open cPanel X11

    I've taken you off the blacklist again. To be honest, I'm not sure why this would be happening. DirectAdmin seems to say the only reason this happens is bad password attempts repeatedly on the login screen for port 2222. This wouldn't happen from a bad login to FTP or etc. Your server, x11, had...
  2. garrettroyce

    HTTP 503

    Can you please try changing your PHP version from DirectAdmin? It seems like the PHP version was having an issue on another user's thread, if I remember correctly.
  3. garrettroyce

    Unable to login to directadmin/ cPanel

    Can you please try again? Some users were having an issue as the SSL certificate was expired.
  4. garrettroyce

    Unable to go to directadmin

    Can you please try now? I had some users have an issue because of the SSL certificate.
  5. garrettroyce

    Important IS DNSSEC available?

    I will need to follow up. I found some articles about it, but I don't think x10 can use this for free domains because it looks like you have to own the domain as a user.
  6. garrettroyce

    Resolved unable to open cPanel X11

    I'm not sure why the error hasn't been fixed by the admin team. For the time being, you can log in directly at https://x11.x10hosting.com:2222 . You will have to ignore the security warning until this issue is resolved.
  7. garrettroyce

    My IP Address is Blacklisted, so I can get into Cpanel

    I removed you from the blacklist. Please ensure that you don't repeatedly try to login with bad information.
  8. garrettroyce

    Resolved Apache is functioning normally

    You did not have a valid login from November 2019 until January 2020. Please read this thread, which is right at the top of this forum https://x10hosting.com/community/threads/apache-is-functioning-normally.208159/ I'll see if an admin will dig out your account, but it's been deleted for over a...
  9. garrettroyce

    SSL Permissions

    This should be working.
  10. garrettroyce

    Changing Login Email Address

    This feature will be available when the new account panel is launched. Please watch this forum for announcements on the new release.
  11. garrettroyce

    Resolved unable to open cPanel X11

    Cloudflare acts as an intermediary, so the end user does not see x10's SSL at all, only Cloudflare. I'm correcting the SSL error with x11 right now.
  12. garrettroyce

    Resolved Apache is functioning normally

    I don't see an account linked to this forum user. Could you provide your domain or user name so I can try and find it?
  13. garrettroyce

    Add SSL Certificate

    Yes, that is all good. There are still many users requesting SSL, so you may get the too many signups. That resets every 4 hours according to Let's Encrypt.
  14. garrettroyce

    Here are some ups and downs of having a free hosting account.

    I wish I was active during the move. I was taking an x10 break so the forums didn't have a lot of help sometimes. The biggest issue I see at x10 is lack of communication. People are OK with server downtime if they know why it is happening and when it will be fixed. Or, if you need information...
  15. garrettroyce

    Suggestion

    the nice thing about x10 is that everything the owner does is tailored to fix the issues users are having. The number 1 issue is abuse of the server. It uses up all the resources for scamming or whatever, and just slows the server down for everyone. So most of this doesn't get noticed by the...
  16. garrettroyce

    Add SSL Certificate

    First thing, you should never post certificate information to the internet. Hackers can use the information you posted to break the security of your SSL, making it useless. Consider this certificate to be invalid and delete it from everywhere you use it. So, you should not use the upload...
  17. garrettroyce

    Staff Help | Account Glitched

    None of the files in public_html are important for your account to work; that's your content and you can put in it whatever you want. If you want a test page, you can dump this into a file: <html> <head> <title>test</title> </head> <body> <h1>It works!</h1> </body> </html> This...
  18. garrettroyce

    Impossible to have access to web site and to DirectAdmin

    Sometimes there are server issues. It could be due to abuse of another user, or one of the programs being unresponsive before it is caught and restarted. These things happen occasionally and if an admin is around, we can solve it right away. But, since we only have volunteers in this forum...
  19. garrettroyce

    SSL Permissions

    Please log out of your DirectAdmin and back in again. If you have any further issues, please let us know.
  20. garrettroyce

    New thread request: SSL

    CloudFlare has their own system for SSL, and it's not something I'm familiar with, or something that I can help with since it's out of x10's control. I found this link, but I have other suggestions: https://support.cloudflare.com/hc/en-us/articles/200170466-Managing-Custom-SSL-certificates If...
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