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  1. agentxin

    Site is not accessible

    There is definitely a problem; I am also getting that error on x11. It's been on and off all day.
  2. agentxin

    My IP is blocked from DA

    Edit: It seems this got fixed by itself, sorry for this unnecessary post. Original post: Hello! I can't access the control panel or my website axi.x10.mx at all, but I can still sign in to x10hosting.com/sso. Can you unblock my IP address? Thanks!
  3. agentxin

    X11: DKIM failure :: extra characters

    The quotation marks are ok, it is actually the whitespace separating the 255 character segments that is causing invalid DKIM parsing. I am having the exact same problem, see [ https://x10hosting.com/community/threads/invalid-dkim-due-to-tabs-inserted.207023/ ] I don't know whether the admins can...
  4. agentxin

    Safer Internet Day

    Happy Safer Internet Day! (Feb 11) Yes, that is apparently a thing. Who knew? On that topic, I'm sure many users would appreciate SSL support. (I'm sure the admins are working on that already so we will see)
  5. agentxin

    Apache Functioning Normally NO WORDPRESS

    Thank you so much Anna!
  6. agentxin

    Apache Functioning Normally NO WORDPRESS

    Hi, my site http://axi.x10.mx is force 301 redirecting to HTTPS. I am not using Wordpress or any site builder. I have also tried multiple .htaccess rewrites from https to http which don't help. Can I get some help reenabling HTTP? Might be related to [...
  7. agentxin

    Why Do DKIM Checks Fail?

    @mycoo368 I have the exact same issue with DKIM, I figured out that DirectAdmin puts tabs and newlines into the DKIM record which makes it invalid. I don't think there is any way to fix this, however looking through my personal email, I see that many sites do not use DKIM and yet are...
  8. agentxin

    My WordPress Website Hasn't Been Working As Well As PhpMyAdmin

    Many people are having the Apache problem since the migration, and the admins haven't found a solution yet. Just try searching for "Apache is functioning normally" in the forums here. I have no idea about the phpMyAdmin issue, that feature is working for me.
  9. agentxin

    please help me create mail forwarder

    Unfortunately it seems that they removed the forwarders option from DirectAdmin, my old CPanel forwarders aren't responding anymore either. I guess we will have to make do with 2 accounts.
  10. agentxin

    Help

    Sorry, I am not using Wordpress or any site builder. I have no idea when this will be resolved, so I created a temporary backup site on another host. I'm sure the admins will figure this out sometime. Thanks for all your suggestions.
  11. agentxin

    Help

    I said I have tried several .htaccess rewrites from HTTPS to HTTP. It can probably be fixed by the config.php edit, so I'll have to wait.
  12. agentxin

    Help

    Hello Anna, I am having the same problem; my site axi.x10.mx is showing the Apache page even though I have tried several .htaccess rewrites from HTTPS to HTTP. I am not using Wordpress or any site builder. I can't find the file config.php, it must be admin-only. Can you please edit the config to...
  13. agentxin

    Any timeline on when websites will be restored?

    My site axi.x10.mx is showing the Apache page even though I have tried several .htaccess rewrites from HTTPS to HTTP. Could it be that DirectAdmin's SSL option is 'stuck' on since it got restricted?
  14. agentxin

    Website is down for more than 24 hours now

    My site [ axi.x10.mx ] is also having the Apache problem; I've tried forcing multiple HTTPS => HTTP rewrites in the htaccess but no luck. Maybe the DirectAdmin SSL setting is stuck to 'on', as I enabled it before that feature was restricted and now can't turn it off.
  15. agentxin

    Email sent from x10.mx domain going to spam folder on Gmail

    cjptomas, I enabled all 3, SPF and DMARC are working but there's a problem with DKIM that I've detailed in [ https://x10hosting.com/community/threads/invalid-dkim-due-to-tabs-inserted.207023/ ] The admins are probably busy with the Apache problem and migration downtime; I don't know whether...
  16. agentxin

    Email sent from x10.mx domain going to spam folder on Gmail

    softdesi, I'm having the same email deliverability problems as you, have you tried the option Email Accounts > Enable DKIM ? That is what Google's sender guidelines (the link in your original message) suggest. With cPanel my emails were fine but now they're always marked spam.
  17. agentxin

    Invalid DKIM due to tabs inserted

    All outgoing emails from webmail are getting marked as spam because the DKIM signature fails. I have consulted several dkim-checker sites, and have found that DirectAdmin inserts tabs and newlines to break up the public key TXT record because it is too long. This shows up as follows, in several...
  18. agentxin

    Change Free Subdomain

    The topic title says all. I've tried looking around the cPanel but I had no luck. How do I rename/change the free subdomain? I'm not satisfied with my current subdomain. If you can change the subdomain to "axi.x10.mx," that would be greatly appreciated.
  19. agentxin

    How to Rename/Change Free Subdomain?

    Hello, Can you change my free subdomain to "axi.x10.mx"? Thank you
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